Content strategy and conversation design

I’m a user experience writer with over 15 years experience in healthcare, social media, and B2C / B2B products and services.

About Me

Work with me

  • Consulting

    I help teams make sure their digital tools and communications are user-friendly. I’m especially passionate about working in healthcare, security, and AI conversational experiences.

    Contact Me

  • Speaking

    I give talks and presentations at design conferences, organizations, and meetups about trauma-informed design and how to create and nurture trauma-informed teams.

    Watch Latest Talk on Vimeo

My Acronym Life

Listen to my podcast of essays and interviews on complex trauma (CPTSD).

Go to Podcast

In working to change the idea that there is a normal, a way things “should” be… we must consider in our designs and our writing the millions and millions of people whose lives don’t align with that narrative. It’s really not that hard, it just takes a little awareness.